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CUSTOMER SURVEY


Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Alternative Automotive is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Alternative Automotive we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.


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OUR REVIEWS

 (25 Reviews)
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I tried Alternative Automotive based on all the positive reviews, and they did not disappoint. I found Jeff to be knowledgeable, insightful, friendly and professional. He addressed every expectation and question I had regarding the 90k mile check-up for my 2013 RX350. Without asking, their inspection validated some prior concerns I had with the local Lexus dealership. That is, things that were supposedly in need of repair was not the case (Lexus dealer tried to upsell me). Jeff made some recommendations based on the upcoming 120k mile check-up down the road. I found the AA facility to be clean and orderly with care taken to my car. Needless to say, it runs great, and I feel confident regarding an upcoming road trip. I'll be bringing in my 2006 LS430 later this summer and highly recommend AA to anyone who wants quality work done on their vehicle and at a fair and reasonable rate (well below the excessive charges the dealership demands).

, 04/11/2024

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Get free Coupons

Take advantage of these great offers!

SYNTHETIC BLEND 5K SERVICE $69.95
Full Synthetic Oil Change

Includes: 5W30 Synthetic Blend Oil.

Most vehicle. Cannot be combined with other discounts. Certain restrictions apply.

$49.95 ROAD TRIP SAFETY INSPECTION
FREE RENTAL CAR

Inspect oil & filter, check belts & hoses, inspect brakes & tire condition, top off fluids, and inspect suspension and ball joints.

Most vehicle. Cannot be combined with other discounts. Certain restrictions apply.

FREE CHECK ENGINE LIGHT SCAN
FREE RENTAL CAR

Complete diagnosis additional charge.

Call for details. No other discounts apply.

$89.95 WHEEL ALIGNMENT
89.95 Wheel Alignment

Most passenger cars and light trucks.

European and modified suspensions price will vary.

partners

ASE (Automotive Service Excellence)
Interstate Batteries
The Bible Project
Orphans Unlimited
Denso Auto Parts
NSK
RepairPal
Samaritan's Purse
Christian Record Services for the Blind
Car Care Aware